Effective Communication, and Interpersonal Relationship in the Workplace.

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Course Instructor

newgencrs_jkada0 Author

Estimated Time: 30 mins

Course description
The success of any business or workplace depends upon the ability of employees and employers to communicate
with each other effectively. Such communications may be face to face or, they may take place virtually. What
many people may not know is that any interaction with another person determines how you are perceived. It is
true because human beings tend to focus on the communication techniques displayed by others. You cannot
become a team player within the organization (workplace) without having good communication skills and
standards. What this, therefore, means is that even if you have the best employees in the world and you do not
know how to interact with them and communicate with them appropriately, your organization’s success cannot be
achieved. Effective interaction between employer and employee(s), and among employees themselves, creates
trust and confidence within an organization. Whether you are an employer or employee in an organization with
less than 10 employees or a medium-sized organization or a multinational company, creating better interpersonal
relationships within the workplace and communicating effectively are the key most powerful skills for achieving
your objectives.

This course develops your ability to focus on your communication in the workplace, create a conducive
environment where everyone in the organization feels better to work in. Your ability to differentiate basic
communication from effective communication and to sharpen your interaction capabilities within the workplace.
You may have all it takes to run your organization or be employed in the company of your dream but without a full
grasp of effective communication and interpersonal relationship in the workplace, you cannot reach anywhere
closer to your dreamland. The communications skills covered in this course will increase your ability to exercise
choice and control for every type of conversation, influence without authority, and improve the quality of
relationships and productivity. At the end of this course, you will also be in a position to prevent and resolve
conflicts within the workplace.

Who should attend
Individual contributors, Managers, Team leaders, whose success depends on their ability to communicate clearly
and interact with other individuals within the organization, to be understood and to influence how another person
performs, and creates positive working relationships.